The process to have your keepsake made is incredibly simple-

1. Order your bespoke keepsake

2. Send your precious inclusions to me with tracking (tracking ensures if there is an issue with your package we can track it) : Address will be provided once your order is confirmed

Below are the processes to send me your various inclusions

Ashes: Place no more than a teaspoon (unless discussed with me before ordering) amount into a double zip lock bag and then in a padded envelope or tracked prepaid satchel.

Breast milk: Please send no more than 10-15mls of Breastmilk in a triple ziplocked bag (or in a small syringe that has a cap and then in a ziplocked bag) with as much air taken out of it as possible, and in a padded envelope. The Breastmilk needs to be completely defrosted before sending.

Locks of hair – place a tiny amount of hair in a small zip lock bag and then in an envelope

Note: any unused inclusions and preserved breastmilk will be returned to you with your keepsake.

3. I will inform your once I pick up your inclusions

4. At each stage of the process I let you know what’s happening and how it’s going.

5. After completion of your piece I will send your precious order with tracking and insurance via Australia Post.

Please feel free to email me so I can learn more about you, the person I create for, and any other details you would like me to know before I start creating.

You can let me know if you have any questions at all by messaging me: Bianca@eldarioncustomsandkeepsakes.com